Grievance Redressal:
Under the Information Technology (Intermediary Guidelines) Rules, 2021 and DPDP Act, 2023, Invomarket Ecommerce Pvt Ltd provides prompt grievance redressal through our designated Grievance Officer.
1. Company & Grievance Officer Details
Operating Entity: Invomarket Ecommerce Pvt Ltd
Registered Office: Kamla Apartment, Powai Chowk, Ulhasnagar – 421003, Maharashtra, India
Grievance Officer: Vishal P.
Grievance Email: invomarketecommerce@gmail.com
Telephone Support: +91 8369262393
2. Statutory Timelines (IT Rules, 2021)
- Standard Grievance: Acknowledged within 24 hours; resolved within 15 days.
- Emergency Matters: Complaints regarding non-consensual intimate imagery, nudity, or impersonation receive action within 24 hours.
3. Submit an Inquiry or Grievance